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tatters
Exxon Valdez



Joined: 05 Jan 2004
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PostPosted: 14:26 - 31 Jan 2006    Post subject: Not happy!!!! Reply with quote

Some scum bag from singapore has taken over £300 from my account, and HSBC customer services are completely usless and do not know when or if my money will be refunded.

I even had to tell the women over the phone to canncel the current card to stop even more being taken FFS Mad



£200 in dedit with no money for food for petrol till next week. Sad
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tokarev
World Chat Champion



Joined: 20 Jan 2005
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PostPosted: 14:28 - 31 Jan 2006    Post subject: Reply with quote

Unlucky...but how did he get your details? Was he an unscrupulous trader that you were dealing with?
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Suzuki
Roger



Joined: 03 May 2005
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PostPosted: 14:29 - 31 Jan 2006    Post subject: Reply with quote

How did they manage to take money from you? You surely didn't get caught by one of the spam emails asking you to "verify your bank details" did you?

Sorry to hear that though. I'm sure the bank will sort it in the end.
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tatters
Exxon Valdez



Joined: 05 Jan 2004
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PostPosted: 14:30 - 31 Jan 2006    Post subject: Reply with quote

Looks like my switch card was cloned in ethier a cash machine or in a petrol station.
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numark1
Scared of girls



Joined: 10 May 2004
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PostPosted: 14:35 - 31 Jan 2006    Post subject: Reply with quote

That sucks, you should be able to get it back ok. My neighbour had her card cloned at a petrol station and all the money in her account withdrawn. It was sorted out pretty quick. Not sure who she was banking with though.
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WR450_geezer
Nobody likes me



Joined: 09 Jul 2005
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PostPosted: 14:42 - 31 Jan 2006    Post subject: Reply with quote

Harsh. Hopefully they have used the £300 on a bungee jump day out and hopefully the rope will snap.

Hope it gets sorted soon.

WR Thumbs Up
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cqueen
World Chat Champion



Joined: 13 Apr 2005
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PostPosted: 15:13 - 31 Jan 2006    Post subject: Reply with quote

cloned at a petrol station?! cheeky fuckers!!
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numark1
Scared of girls



Joined: 10 May 2004
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PostPosted: 15:30 - 31 Jan 2006    Post subject: Reply with quote

More than likely a franchised petrol station like a total garage. Could possibly have been an atm machine but the things they put on them are so dodgy and obvious.
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SteWhit
Nova Slayer



Joined: 10 Jun 2005
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PostPosted: 16:03 - 31 Jan 2006    Post subject: Reply with quote

Unlucky, you will get it back tho. My Dad's got done recently too, but they managed to take about £2500 before they stopped his card, they were using cash machines in Amsterdam and with drawing £300 with every visit.
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Walloper
Super Spammer



Joined: 24 Feb 2005
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PostPosted: 16:06 - 31 Jan 2006    Post subject: Reply with quote

https://www.bbc.co.uk/insideout/east/series3/credit_card_cloning.shtml
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Wave2k
G's Stalker



Joined: 06 Apr 2004
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PostPosted: 17:23 - 31 Jan 2006    Post subject: Reply with quote

basically you gotta kick up a fuss, tell them your really not happy, and if you dont get a refund, you will switch your account.

natwest tried charging £30 a few years ago and my dad rang up and said he was gonna switch his big business account if they dont refund it.

i got refunded and a free pen.
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lumphammer
Trackday Trickster



Joined: 26 Aug 2005
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PostPosted: 22:55 - 31 Jan 2006    Post subject: Reply with quote

markcatate wrote:
More than likely a franchised petrol station like a total garage.


Funny you should mention that - a customer reckoned her card was cloned at a Texaco garage locally
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mr.z
World Chat Champion



Joined: 04 Feb 2004
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PostPosted: 23:46 - 31 Jan 2006    Post subject: Reply with quote

wave2k wrote:
basically you gotta kick up a fuss, tell them your really not happy, and if you dont get a refund, you will switch your account.


Exactly that, they dont like accounts being closed, tell them you and your entire family (if they bank with them) are moveing their buisness elsewhere if they dont sort it out and sharpish.

Good job we have chip and pin eh? Rolling Eyes
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tatters
Exxon Valdez



Joined: 05 Jan 2004
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PostPosted: 00:09 - 01 Feb 2006    Post subject: Reply with quote

FFS the wankers still have,nt cannceled the card and £200 more has been taken tonight !!!!


HSBC cock suckers!!! Mad Mad Mad
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.....
Quote Me Happy



Joined: 15 Jan 2005
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PostPosted: 00:12 - 01 Feb 2006    Post subject: Reply with quote

Bloody Hell mate Shocked

Hope you get it all sorted soon.

This is one of the reasons I don't have a switch card - I buy everything with good old fashioned cash.
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tatters
Exxon Valdez



Joined: 05 Jan 2004
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PostPosted: 00:21 - 01 Feb 2006    Post subject: Reply with quote

Fucking 15 min phone que for customer services as well Evil or Very Mad
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numark1
Scared of girls



Joined: 10 May 2004
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PostPosted: 00:28 - 01 Feb 2006    Post subject: Reply with quote

At this time of night. Shocked
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tatters
Exxon Valdez



Joined: 05 Jan 2004
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PostPosted: 00:37 - 01 Feb 2006    Post subject: Reply with quote

Finally got though to lazy fucks in india who did both to canncel the card earlyer today and was told l would have to call the customer service number in the morring to sort out the money being re-funded.

Even though l was told it was beeing sorted before. Mad
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KLR600
World Chat Champion



Joined: 15 Mar 2005
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PostPosted: 00:40 - 01 Feb 2006    Post subject: Reply with quote

Joe wrote:
This is one of the reasons I don't have a switch card - I buy everything with good old fashioned cash.


Me too. I draw out any cash I'll need for a while and check the cash machine for any dodgy things on it and then just pay for everything in cash.

Sorry to hear about this tatters, hope it sorts itself out.
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nrml76
Brolly Dolly



Joined: 05 Nov 2005
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PostPosted: 11:23 - 01 Feb 2006    Post subject: Reply with quote

markcatate wrote:
More than likely a franchised petrol station like a total garage. Could possibly have been an atm machine but the things they put on them are so dodgy and obvious.


They can be pretty convincing sometimes. https://www.snopes.com/crime/warnings/atmcamera.asp
Are you using an old type card (non chip and pin)? I dont think it will be too much of a problem getting the money back.
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tatters
Exxon Valdez



Joined: 05 Jan 2004
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PostPosted: 17:28 - 03 Feb 2006    Post subject: Reply with quote

Two trips down the bank and a phone call to the police plus l,ve just sent off a fraud claim form, should get my £557.74 back in 14 days acording to the form. Neutral Rolling Eyes
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