Laptop under warrenty

[froggy128]

I have a laptop its under warenty and its been sent back for varius problems 4 times in a year! it doesnt run like it used to and i think they should replace the laptop insted of replacing bits of it and making a mess of it!
How can i get them to replace it ?

[Kwaks]

who did you buy it from?
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Fallen Angel "Nae sniffing my seat now!!!!! "
www.cliqueycuntsmcc.co.uk
I AM NOT A FAST RIDER!!!!!!!!!

[Whosthedaddy]

Drop it, errr sorry make it accidentally slide off the table

Spill drink onto the keyboard?
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Current : MSX 125 Past : CBR 900RR Monkeybike : c50 LAC : ZXR750 H2 : FZR600 : ZX7R P3 : YW100 : TRX850: Trophy 900 T309 : GSXR 600 L0: Monkeybike : XJ6S Whosthedaddy

[Kwaks]

do a search for porn and then insist it was not done by you and it must have been done whilst in for repair. threaten to go to press if you dont recieve a new unit with a completely clean memory
____________________
Fallen Angel "Nae sniffing my seat now!!!!! "
www.cliqueycuntsmcc.co.uk
I AM NOT A FAST RIDER!!!!!!!!!

[froggy128]

i got it from currys!

[Kwaks]

If you bought it instore it should be easy to get a refund whilst the laptop is in their possesion and faulty. The decision to exchange is entirly up to the store management. If you have had a recurring fault then the product is simply not up to the standards required and not fit for the purpose which it is sold for. If the 4 faults are different and you cannot link them then you are gonnae have to brassneck it. Go into the store at the busiest time of day and demand to speak to the manager.Stand at the cashdesk and do not allow him/her to move you away from there.Speak in a loud and clear voice(so other customers can hear you)and keep very calm. Simply demand a replacement on a like for like basis and insist they return the faulty goods to the manufacturer to claim their own refund.Explain that you have no confidence whats so ever in their engineers ability to solve the problems and are very disapointed to find that they have 'bought out' the guarrantee from the manufacturer. Keep on discussing with said manager and do not be hurried.Also ask how he is going to compensate for the time you have been without the product.They will be so desperate to stop you putting other customers off that they will exchange.

If you paid by creditcard or finance then also contact them,they have an equal duty.Threaten trading standards,watchdog,local press etc if necessary.

I Worked in electrical retail for 7 years and believe me if you make enough of a fuss and keep bugging them they will exchange.
____________________
Fallen Angel "Nae sniffing my seat now!!!!! "
www.cliqueycuntsmcc.co.uk
I AM NOT A FAST RIDER!!!!!!!!!

[lozzypop1]